How do I ask my coach a question?
Just ask away.
How can I send in a video for form check?
Just upload the video to your set in Train Heroic and your coach will provide you feedback!
How can I view sessions other than todays?
Don't be nosy. We do provide a weekly session view so you can plan out your upcoming week. Just change your calendar view on the app to weekly and you can see everything coming up.
How do I get started once I've signed up?
Don't call us. We'll call you. Literally. You will receive an email invite to our app and then once you join we will arrange a chat to discuss exactly what your goals and timeframe is to work out what is the best program option for you.
How do I update my billing information?
Dollar dollar bill y'all.
How do I change my subscription plan?
Let's be honest here. The only change you are going to want to make is to go from a group track program to individual because you have realised that we care and want to unleash your full potential.
What happens if I don't have equipment you have programmed for?
As somebody famous from informercials once said...you got a door, you got a gym.